Thursday, December 23, 2021

More Stringent Way to Remove Stuck Print Jobs and Printers in Windows

Sometimes uninstalling the software for a particular printer the easy way is not enough. Sometimes you have to dig deep in the bowels of Windows to track the relevant files and manually remove them. This method almost aways involves the use of the command line. 

Type CMD in the search box at the lower left corner of the screen, right click Command Prompt result to Run as Admin, copy and paste in the following command and press Enter: printui /s /t2 (Note that there is a space before each forward slash).

The Print Server Properties window should pop up.

Remove the printer’s drivers for any problematic or any other printers you don't use anymore.

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Another way to clean out printers is the clear the print spool. This method will clean out any stuck print jobs that cannotbe remove the easy way.

Open an elevated command prompt.

Enter the commands below into the elevated command prompt one at a time, and press Enter after each command.

net stop spooler

DEL /F /S /Q %systemroot%\System32\spool\PRINTERS\*

net start spooler

Web Services for Devices

Have you noticed that adding printers on a Windows machine has gotten to be so much easier because of plug-and-play and self-installation? You can connect the printer using a USB cable to one of the computer's USB port, wait a minute or two, and voila, the printer is ready to go. The same applies to adding a printer that is reachable over the network. You would simply click on the Add Printer button and Windows will detect the printer and add it automatically, even without connecting to the Internet to get the driver for that printer. When digging deeper into the magic under the hood, you will most likely see that Windows uses a Microsoft technology called WSD, one that has been adopted by many printer makers, to connect itself to these printers. This works well in most cases, but because Windows uses the generic driver for the device under WSD that should offer basic things like monochrome or color, double sided printing, and the number of pages to print, certain features on the printer may not be available to the computer users, namely things that are unique to the printer or only found in high-end printers. Among these are Secure Print, Store in Mailbox, Department ID Authentication, Booklet Folding, Saddle Stitching, and Hole Punch. Likewise, the scanner on multi-function printers, which are very popular these days, sometimes does not work but the printing portion of the device works just fine. The solution to this problem is simply to add the printer the old fashion way by assigning the printer a static network IP address and telling Windows the IP address of this printer. Once that connection is made, install the driver. Given the automatic nature of WSD, before trying out this manual process, you should go to the printer's management console to turn off WSD for that device. This is usually found under the Network Settings of the printer. With this feature off on the device, the device is not broadcasting itself to be captured by WSD on a Windows machine, forcing you to add the networked printer with its IP address. 

Because of the potential restrictions on advanced features caused by WSD, many high-end printers have WSD disabled by default. Xerox makes high end printers so to turn WSD on, you have to do this:

https://www.support.xerox.com/en-us/article/en/2113363.html

If you want the technical details of WSD, here it is:

https://docs.microsoft.com/en-us/windows/win32/wsdapi/wsd-portal


Thursday, December 9, 2021

Microsoft Support and Recovery Assistant

 

Microsoft Support and Recovery Assistant is a Microsoft-made utility to fix a variety of problems associates with Office, OneDrive, and others, particularly Outlook because Outlook is the most complicated program in the Office Suite. 

https://support.microsoft.com/en-gb/office/about-the-microsoft-support-and-recovery-assistant-e90bb691-c2a7-4697-a94f-88836856c72f

If you know what the paperclip icon is, you will probably need to use this tool.

Tuesday, October 5, 2021

SSL vs TLS: Decoding the Difference Between SSL and TLS

Here is a concise article on the differences between SSL and TLS. When configuring an email client like Outlook to access email accounts that offer encryption to protect the data goes between the email client program and the email server, some form of encryption is used to ensure the confidentiality of the data, and that the information has not been tampered with in transit. SSL and TLS are the current industry standards for this protection. The take-home lessons by this article is SSL is older, but it is still useful. TLS, despite the new name, is a just an evolutionary update of SSL, coming about because of politics and not due to some major technological leap. With that, I hope the Internet governing body would dump the TLS name to call it SSL version 4 with all subsequent updates having higher numbers. This would remove the confusion when choosing which protocol to use as with configuring programs like Outlook. 

https://sectigostore.com/blog/ssl-vs-tls-decoding-the-difference-between-ssl-and-tls/#:~:text=SSL%20is%20a%20cryptographic%20protocol,and%20client%20via%20implicit%20connections.

Sunday, May 30, 2021

How do I upgrade Office?

 https://support.microsoft.com/en-us/office/how-do-i-upgrade-office-ee68f6cf-422f-464a-82ec-385f65391350

This page includes how to remove Office license on Mac.