Sunday, February 19, 2023

Microsoft Support and Recovery Assistant

If you use Microsoft Office long enough, you will eventually run into seemingly intractable problems with it where a simple uninstallation and reinstallion does not fix the problem. Because the Office Suite is complex program, sometimes it needs another program, an insider also made by Microsoft, to fix it. This insider fixer is the Microsoft Support and Recovery Assistant program.

https://www.microsoft.com/en-us/download/100607

The Microsoft Support and Recovery Assistant tool, aka SARA, is a scalpel uninstall support tool in the form of SetupProd_OffScrub.exe program.

https://support.microsoft.com/en-us/office/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8

Strange may it seems, there are different installers for Office as explained by the support article above. The steps to uninstall Microsoft 365 depend on the type of installation you have. The most common installation types are Click-to-Run and Microsoft Windows Installer (MSI). The other type is a Microsoft 365 installation from the Microsoft Store app.

So there are different ways to get Office on your machine. As such, there are different ways to cleanly extricate Office from it. First, you have to know who Office got into your computer.


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